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Trumpet Advanced Voice Services

Trumpet Advanced Voice Services
(Provided by Trumpet Communications, LLC)

Trumpet AVS Enterprise-class hosted Voice over IP offers
  • Reduced costs and staff time, but lets you retain control
  • Advanced features that are easy to use
  • For schools, Trumpet Voice is E-Rate Priority 1-eligible
  • Trumpet provides 99 cents per month enterprise-class office phones with a 3-year contract, plus we will upgrade the phones for free on contract renewal (requires credit approval; see Terms of Service for details)
Trumpet AVS
with
Converged Fixed-Mobile

(CFM)
All of the features of Trumpet Voice plus Trumpet Voice Converged Fixed-Mibile lets you place cellular calls over your organization’s WiFi network
  • Clear, secure indoor mobile phone calls
  • No need for costly in-building cellular amplification
  • Reduces cellular usage minutes - calls run over Trumpet Voice network
  • Seamlessly hands-off the call to your mobile network when you leave the WiFi network
  • Seamlessly re-connects to the WiFi network when you re-enter the same building or any other building on your organization's local or wide area network
Trumpet Voice Converged Fixed-Mobile can also be set to work over any WiFi network anywhere in the world
  • ideal for personnel who travel internationally
    • business and professional travelers
    • military personnel
    • international agencies
    • college study-abroad programs
    • exchange student programs
Trumpet VM
(Voice-Mail Only)
Fully-programmable Voice Mailbox
  • Ideal for those who need a phone number but prefer to return messages rather than accept calls during the workday
  • Voicemails automatically transcribed and delivered as emails or text messages,
  • Web interface allows users to view, sort and download voicemails, specify greetings based on incoming numbers, and control other options

 

Standard AVS Features
30 Day Money-Back Guarantee Caller ID Block (Outbound) International Call Rates
Anonymous Call Rejection Call Transfer Last Number Redial
Auto Attendant Call Waiting Local, Long Distance and International Calls
Automatic Redial Directory Assistance Local Number Portability
Call Blocking Do Not Disturb Programmable
Call Forwarding Enhanced 911 Location ID Speed Dial (100 Numbers)
Caller ID Fax Line Available Voicemail

 

Additional Standard AVS Features
Call Logs Logs incoming, outgoing, and missed calls; accessible through user interface
Call Notify Automatic email to a pre-determined address when calls received from specified numbers
Click to Call Call from application or browser
Conference Bridge Included up to six numbers in one conference call
Hunt Groups Automated incoming call routing to others if call is initially unanswered
Intra-Office Calls - Remain On Your Network Trumpet Voice Voice Gateway Management routes calls from one company phone to another company phone (in the same or a different office) over your company’s Local or Wide Area Network (LAN or WAN). This enhances the privacy and security of intra-company calls, which account for over two-thirds of total calls in many companies. (requires min order)
Management Portal Online voice network management, online billing and payment
Outlook Integration Dial from Microsoft Outlook
Selective Call Acceptance and Rejection Set rules for handling or rejecting incoming calls from select numbers or generally
Sequential/Simultaneous Ring Allows users to define a "find-me" list of five phone numbers to ring simultaneously or in scheduled sequence when your Trumpet Voice number receives a call; permits you to use one number for all callers
Softphone No-charge software that allows you make, receive, and manage calls on your computer wherever you find an Internet connection; ideal if you work from home or travel overseas – even calls you make from overseas are routed through the Trumpet Voice network and charged as though made from your office phone
Voicemail (Advanced) Automatic voicemail transcription to email or test message; View, sort and download voicemail; receive notifications by phone or email; specify different greetings for different incoming numbers

 

End-to-End Reliability

WANconnect, our QOS-enabled, building-to-building and Internet high-speed connectivity suite is the perfect complement to our Trumpet Voice solutions. WANconnect ensures appropriately-provisioned Internet/WAN connections for your VoIP network, diverse path backup connections for emergencies, and fully-functional WiFi networks for Trumpet Voice CFM.

We pair Trumpet Voice with WANconnect to ensure end-to-end Voice quality!

 

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